Diamond Nexus Website Review & Ratings + Diamond Nexus Coupons
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Diamond Nexus Website Review & Ratings + Diamond Nexus Coupons

Diamond Nexus: Products & Services

Diamond Nexus make available the preeminent brands of jewelries, custom-made jewelries, pendants and chains, charms, bracelets, earrings, diamond wedding rings, and a lot more with incomparable value. These products offered are made from high quality materials perfectly match with sophistication and suits for a variety of occasion as well as the penchant of users. Learn more about them at http://knoji.com/details/diamondnexus/.

Diamond Nexus: Company Background

Diamond Nexus which is a division of Lautrec Corporation was established in the year of 2004. They are currently headquartered at Franklin Wisconsin where the production facilities are also located. The company targets to be one of the leading providers of quality service in the jewelry industry as well as source of preeminent diamond jewelries. They have been featured as well in the Wedding Wire and The Knot.

Diamond Nexus: Customer Feedback & Reviews

Products and services of Diamond Nexus have been widely known as there are already numbers of comments and reviews posted to different sites. These sites include http://www.yelp.com/biz/diamond-nexus-wauwatosa and http://www.yelp.com/biz/reeds-jewelers-raleigh.   

Samples of the posted reviews are shown below:

5 stars out of 5 stars

Ashley I.

Murrieta, CA

9/27/2012

Nothing but impressed by their jewelry! Even more impressed that as an avid diamond wearer (Its my birthstone) I am unable to tell the difference looking at a nexus diamond and a mined one next to one another. And my conscious is guilt free knowing no blood was spilled for this beauty! EXCELLENT customer service too!

5 stars out of 5 stars

Janet

6/3/13

This piece is breathtakingly beautiful in person. So many compliments on it! Size was great.... not teeny tiny, not so big it's totally unbelievable. Perfect.
Can accomodate larger size end piece on a chain, which is great. Has some depth so the thickness gives a good profile.
I think this is going to be one of my all time favorite pieces of jewelry.

For most of these posts, the users commend the store as they felt satisfaction on the appearance of the final product and the service they provide.

Diamond Nexus: Business Credibility & Trustworthiness

Diamond Nexus is accredited by BBB or Better Business Organization, http://www.bbb.org/wisconsin/business-reviews/jewelry-manufacturers/diamond-nexus-labs-in-franklin-wi-44010137/#bbbonlineclick. It was given a rating of A+ by the organization. Based from the customer complaint summary provided by BBB, a total of 24 complaints were closed by the online store for the past 3 years. Nineteen of these complaints are categorized under problems with product or service while the remaining 5 complaints are sorted to advertising or sales issues. As well, the BBB do not identify any major actions by the government in opposition to Diamond Nexus.

Diamond Nexus: Website Popularity & Google Ranking

Diamond Nexus acquired the 115, 949th positions from the global rank of Alexa while it ranked 28, 566th in US, http://www.alexa.com/siteinfo/diamondnexus.com. The online store’s website has been fairly popular in US where it got a percentage of 79%. On the other hand, the PageRank given is 4 and has an SEO score of 35% which marks the website as good as from http://www.webstatsdomain.net/domains/www.diamondnexus.com/. Further, the site has a bounce rate of 34% and is usually browsed at work. 

Diamond Nexus: Social Media Presence

Diamond Nexus has been so active in Social Medias such as Facebook and Twitter. Further, they do have Pinterest, Instagram and You Tube. All of which are utilized for showcasing the latest products available and the dissemination of events or news about the store. As from its Facebook page, https://www.facebook.com/DiamondNexus, Diamond Nexus have gained 114, 381 likes and 3, 853 are talking about this. On the other hand, its Twitter page on https://twitter.com/DiamondNexus, have a total of 3, 970 followers with 7, 868 tweets and 1, 824 are following it. They do also post videos in You Tube which you can watch at http://www.youtube.com/diamondnexuslabs.

Conversely, its online pinboard at http://pinterest.com/diamondnexus/, have accumulated figures of 51 Boards, 1, 312 Pins, and 229 likes.

Diamond Nexus: Website Security & Safety

The diagnostic page of Diamond Nexus states that this site is not currently listed as suspicious. For the earlier period of 90 days, Google visited two (2) pages of this site and found zero (0) page of malicious software either being downloaded or installed without the user content. Diamond Nexus also is being explored if it took action that results to distribution of malware but seen no association to it. Visit http://www.google.com/safebrowsing/diagnostic?site=www.diamondnexus.com  to check the security of the online store’s website.

You can also be assured in dealing with this store as they are verified merchant of Authorize.net, https://verify.authorize.net/anetseal/?pid=6df6c68a-02ba-4113-a14e-48fd2e8b259a&rurl=https%3A//www.diamondnexus.com/.

Diamond Nexus: Pricing & Packages

Diamond Nexus determines the pricing of their products by various factors. They outlined the factors into 4 which comprise of the type of stone, precious metals incorporated to the jewelry, the design as well as the artisanship. Furthermore, this price factors determined above can be condensed to quality, its complexity and significantly, the materials used. In addition, the company believes to provide the best diamond products to the best possible price to be offered.

Diamond Nexus: Shipping Rates & Policies

Diamond Nexus offers shipping services to continental US, Canada and PO boxes which also includes military addresses. For international customers, you may inquire on their customer service at 1-800-509-4990 or Live Chat with them.

The following shows the rates for shipping types like immediate ship of item, rapid ship and standard ship. Immediate ship delivers the purchased item the next business day while rapid ship takes 3 to 4 business days. On the other hand, standard ship type may take 8 to 10 business days before it arrived to your location.

Shipping Method

Price

UPS Ground

$8

UPS 2nd Day Air

$20

UPS Next Day Air

$35

 

For international shipping, you may refer to the table below for the shipping rates.

Shipping Method

Price

World Standard

$50

World Express

$80

Diamond Nexus: Payment Methods Accepted

Diamond Nexus would like to probably make the payment transactions trouble-free and fast to its users. For this reason, they offer payment options such as Credit Cards with various brands or via online. For cards, the online store acknowledges Visa, MasterCard, American Express and Discover. On the contrary, if your preference is via online, you can choose PayPal. Furthermore, the online store accepts cashier’s checks and cash for their store locations.            

Diamond Nexus: Returns, Refunds & Exchange Policy

The online store, Celebrating Home, would like to provide full service with satisfaction to its dear customers. However, if you wish to return the items, the online store allows accepting returned items within 30 days upon receiving it. The refund to be provided will be on the same mode the item was originally purchased. Furthermore, they do not refund shipping fees, taxes, brokerage or other charges which was levied outside the US. Further, your refund will be less $10 if you requested the online store to provide a shipping label for you for the returning of merchandise.  

To set up the request for return, you must first have the Return Authorization Number which you will acquire upon speaking one of the customer services at phone, 800-509-4990. The returned item must be secured and packaged accordingly. The label provided must be placed outside the box.

You my address your return at:

Attention: Returns

Diamond Nexus

5050 West Ashland Way

Franklin, WI 53132 USA

Diamond Nexus: Product images & screenshots
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